Telephone Appointments

We take phone appointments from 8:00.

When We Are Closed

An answering service will handle emergency calls out of normal surgery hours. Emergency numbers are available from the answerphone message at your usual surgery. Here, a different team of doctors will be available to give telephone advice or visit you if the doctor feels it necessary or you may be asked to attend an out of hours emergency clinic.

Our out of hours service provider is HARMONI. Please dial 111 after 18:30 for this service. Please remember that this service is for emergencies only.

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Merton GP Hubs

Urgent same day evening and weekend appointments are available at our new local hubs.

Read more about extended access.

To get an appointment at a hub you will need to book in advance through your GP practice or call 111.